Last updated: 9/14/2025
1. Introduction
At Wagr, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social wagering platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account through Clerk authentication
- Complete your user profile (name, username)
- Contact us for support or inquiries
- Participate in user surveys or feedback
2.2 Account and Usage Data
We automatically collect certain information when you use Wagr:
- Account activity and login information
- Wager history and transaction records
- Friend connections and social interactions
- Credit balance and purchase history
- Device information and IP addresses
- Usage patterns and feature interactions
2.3 Payment Information
When you purchase credits:
- Payment processing is handled by Polar (our payment processor)
- We do not store your full credit card details
- We receive transaction confirmations and payment status
- Billing information may be retained for tax and accounting purposes
2.4 Communication Data
- Messages sent through our platform
- Support requests and correspondence
- Wager descriptions and related communications
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Provision
- Create and manage your account
- Process wagers and manage credit transactions
- Facilitate friend connections and social features
- Provide customer support and respond to inquiries
- Send important service notifications and updates
3.2 Platform Improvement
- Analyze usage patterns to improve our service
- Develop new features and functionality
- Optimize user experience and platform performance
- Conduct research and analytics
3.3 Security and Compliance
- Detect and prevent fraud or abuse
- Monitor for Terms of Service violations
- Comply with legal obligations and regulations
- Protect the safety and security of our users
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
- Clerk: User authentication and identity management
- Convex: Database hosting and real-time data synchronization
- Polar: Payment processing and subscription management
- Hosting providers: Application hosting and infrastructure
4.2 Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To protect the rights, property, or safety of our users
- In connection with law enforcement investigations
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4.4 User Consent
We may share information with third parties when you explicitly consent to such sharing.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and prevent fraud
Specific retention periods:
- Account data: Retained while your account is active plus 3 years after deletion
- Transaction records: Retained for 7 years for tax and legal compliance
- Communication logs: Retained for 2 years
- Usage analytics: Aggregated data may be retained indefinitely
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication through Clerk
- Regular security assessments and updates
- Access controls and employee training
- Monitoring and incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
- View your account information and transaction history
7.2 Correction and Update
- Update your profile information directly in the app
- Request correction of inaccurate information
- Complete your profile with additional information
7.3 Deletion
- Request deletion of your account and personal information
- Note: Some information may be retained for legal compliance
- Transaction records may be kept for accounting purposes
7.4 Restriction and Objection
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent for optional data processing
8. Third-Party Services
Our service integrates with third-party providers that have their own privacy policies:
8.1 Clerk (Authentication)
- Handles user registration and login
- Manages email addresses and basic profile information
- Subject to Clerk's Privacy Policy
8.2 Convex (Database)
- Stores application data and user information
- Provides real-time data synchronization
- Subject to Convex's Privacy Policy
8.3 Polar (Payments)
- Processes credit card payments and transactions
- Handles billing and payment verification
- Subject to Polar's Privacy Policy
We encourage you to review the privacy policies of these third-party services to understand their data practices.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer personal information internationally, we ensure appropriate safeguards are in place through:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Other appropriate safeguards as required by law
10. Children's Privacy
Wagr is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access personal information
- Right to equal service and price, even if you exercise your privacy rights
Note: We do not sell personal information to third parties.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation:
- Right of access to your personal data
- Right to rectification of inaccurate personal data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
You also have the right to lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our platform
- Updating the "Last updated" date
- Sending you an email notification for significant changes
- Providing in-app notifications when appropriate
Your continued use of Wagr after any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@wagr.app
Data Protection Officer: dpo@wagr.app
Mailing Address:
Wagr Privacy Team
[Your Business Address]
[City, State, ZIP Code]
[Country]
We will respond to your inquiry within 30 days or as required by applicable law.
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